Help center

How can we help?

Documents & waivers

Upload your contracts and waivers ▶ videoTurn your paper or PDF contract into an online document renters initial and sign.Passenger waivers and minors ▶ videoHave everyone on board sign — parents sign for kids.

Fleet & pricing

Add a boat with photos ▶ videoName, type, capacity, prices, photos and the details your agreement needs.Using smart pricing ▶ videoSuggested prices for every boat and day from demand, weather and the market.

Getting started

Get your first booking in an afternoon ▶ videoThe fastest path from sign-up to your first real online booking.Import your business from your website and price list ▶ videoLet Lakeday draft your boats, FAQs and documents from what you already have.Pre-season checklist ▶ videoTwenty minutes in March that make your first Saturday easy.

Payments

Charging or releasing a damage hold ▶ videoCharge for damage or fuel, or release the hold after a clean return.Connect Stripe or Square ▶ videoCard on file and refundable damage holds on every booking.

Repairs

Running repair jobs and invoicing ▶ videoFrom request to invoice in one place.

Website & assistant

Teach your website assistant ▶ videoAnswer once; the assistant handles it from then on.Connect your own domain ▶ videoPut your booking site on www.yourbusiness.com.

Your crew

First day at the front desk ▶ videoEverything a front-desk or dock User needs on day one.Dock sign-off on a phone or tablet ▶ videoHave renters sign at-the-dock documents like the safety checklist.Add your team and choose roles ▶ videoAdmin, Manager and User — who can do what.Practice mode: train your crew safely ▶ videoRun a pretend rental from booking to return — nothing real happens.

Inside Lakeday, click ? at the top of any page to ask the assistant.