Help center · Rentals

Renter ID photos: upload or use a phone

How renters add a photo of their ID at checkout, and how long it's kept.

At checkout renters can upload a photo of their ID, or tap Use my phone: a QR code appears, they scan it, snap the ID on their phone, and the photo shows up on the checkout page by itself. On a phone they just tap Take a photo.

In Settings → Bookings & renter ID choose Required, Optional (they can add it after booking from their confirmation page) or Don't ask, and how many days after the rental to delete ID photos (we suggest 90).

Open in Lakeday →

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