Help center · Customer messages

Automatic Google review requests

Text every customer a review link after their rental or service.

Add your Google "write a review" link under Integrations → Google reviews. Then:

  • Rentals: the day after the boat comes back, the renter gets a thank-you text and email with your review link.
  • Service: the day after a job is marked done, the customer gets the same.
  • One reminder goes out 4 days later, only if they haven't opened the link.

Each customer is asked at most once every 120 days. Everyone is asked the same way: Google's rules (and the FTC's) don't allow asking only happy customers. See how many people opened the link on Emails & texts, and reword the messages there.

Open in Lakeday →

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