Help center · Customer messages

Turn on texting (your own number)

Register your business with the carriers so texts come from your own toll-free number.

Texts to customers come from your own toll-free number, registered with the phone carriers under your business. That's a carrier rule for all business texting.

  1. Open Texting. Most details are filled in from your settings.
  2. Copy your legal business name and EIN exactly from your IRS letter (CP 575 or 147C). Mismatches are the #1 reason for rejections.
  3. Tap Submit. Lakeday reserves your number and sends the registration. Review usually takes 3–5 business days.
  4. If the carriers ask for a change, the page shows what they said and what to fix. Fix it and tap Resubmit.

Customers agree to texts with an (unticked) checkbox on your booking pages; your texting terms are at /sms-terms on your site. Ask the ? assistant "where is my texting setup?" any time.

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